Subscribe button not opening checkout?
Your browser may be blocking the payment window. Allow pop-ups for Google Docs, then click Subscribe again.
Chrome
- In your Google Docs tab, click the Pop-up blocked icon in the address bar.
- Select Always allow pop-ups and redirects from this site, then Done.
- Click Subscribe again in the add-on.
No blocked-pop-up icon? Go to Settings → Privacy and security → Site settings → Pop-ups and redirects.
Add https://docs.google.com under Allowed to send pop-ups and use redirects, then retry.
Edge
- Open Settings → Privacy, search, and services → Site permissions → All permissions.
- Select Pop-ups and redirects.
- Under Allowed to send pop-ups and use redirects, click Add site and enter
https://docs.google.com. - Return to Google Docs and click Subscribe again.
Still not opening?
Make sure you’re using the Google account you want to subscribe with.
If your work or school browser prevents changing these settings, ask your administrator. Otherwise, contact [email protected] for help.
Was this page helpful?
Your feedback helps improve this content.