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Form to PDF AI Privacy Policy

Last Updated: 28 September 2026

This policy explains how Simple Metrics Ltd ("SimpleMetrics", "we") handles information when you use Form to PDF AI, an add-on for Google Sheets and Google Forms that turns a PDF form into a Google Form and fills the original PDF from each response. Our general privacy policy covers this website.

1. Summary

  • Your PDFs and form answers are processed to detect fields and fill PDFs, then discarded. We do not store them on our servers or write them to logs.
  • Your original and filled PDFs, your Google Form and its responses stay in your own Google account.
  • We store only what we need to run your plan: a scrambled code made from your Google account ID, your plan, how many PDFs you have filled, and your billing reference.
  • We do not sell your data, use it for advertising, or use it to train AI models.

2. Google user data we access and why

When you install the add-on, Google asks you to allow the permissions below. We use each one only for the purpose listed.

  • Google Sheets, only the spreadsheet you open the add-on in: read the form responses in that Sheet, add each row's PDF link and status, and keep the form set-up (field names and positions) in a hidden tab of the same Sheet. The add-on cannot open your other spreadsheets.
  • Google Forms: create the Google Form from the fields you review and send its responses to the Sheet you have open, or add the questions to the form you have open and keep the form set-up with that form, and read the questions and responses when filling.
  • Google Drive, only files used with this add-on: save the PDF you upload and the filled PDFs in a Drive folder the add-on creates, open that original PDF when filling, and check which responses already have a filled PDF. The add-on cannot see any other files in your Drive.
  • Connect to an external service: send the PDF and answers securely to our service, which detects fields and fills the PDF.
  • Run when you are not present: fill a PDF automatically each time a new response arrives.
  • Display in Google apps: show the add-on sidebar in Google Sheets and Google Forms.
  • Your Google account identity: confirm which Google account is using the add-on, so we can apply your plan and usage limits. This does not give our service access to your Google files.

3. What our service processes

Our service runs on Google Cloud in the United States.

  • Finding the fields: when you set up a form, the PDF is sent to our service. If the PDF already has fillable fields, we read them directly. Otherwise, images of the pages are sent to Google's Gemini AI to find the blanks and boxes. The result goes back to your sidebar.
  • Filling: for each response or selected row, the original PDF, the form set-up and the answers are sent to our service, which sends back the filled PDF. The add-on saves it to your Drive.
  • PDFs and answers are used only while each request is running, then discarded. They are never saved or written to logs.

4. What we store

  • Account and billing record: a scrambled code made from your Google account ID (it cannot be turned back into your ID), your plan, and the billing reference and renewal date from our payment provider.
  • Usage counts: how many PDFs you filled this month and forms you set up today.
  • Service logs: whether each request worked, how long it took and how many fields it had. Logs contain no PDFs, answers, names or email addresses, and are deleted automatically, normally after 30 days.

We do not store your email address on our servers. If you upgrade, you enter your email and payment details on Stripe's checkout page, and Stripe handles them.

5. Who processes your data

  • Google Cloud runs our service and the Gemini AI that finds fields, and keeps the records in section 4. Google does not use this data to train its AI.
  • Stripe processes payments and subscriptions.

We do not sell, rent or share your data with anyone else, except where required by law.

6. Limited Use

Form to PDF AI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular:

  • We use Google user data only to provide and improve the features you use in the add-on.
  • We do not transfer it to others except as needed to provide those features, to comply with law, or as part of a merger or acquisition with your notice.
  • We do not use it for advertising, and we do not sell it.
  • People at SimpleMetrics do not read your data, unless you give us permission for a support request, it is needed for security or legal reasons, or it is aggregated and anonymised for internal operations.
  • We do not use Google user data to develop, improve or train generalised AI or machine learning models.

7. Retention and deletion

  • PDFs and answers: not retained by our service.
  • Files in your Google account: kept until you delete them. Uninstalling the add-on does not delete your Forms, Sheets or PDFs.
  • Account, billing and usage records: kept while you use the add-on, and billing records as long as the law requires for accounting.

To remove the add-on's access, uninstall it and remove it at myaccount.google.com/permissions. To ask us to delete your records, email [email protected] from the Google account you used.

8. Security

All data sent between the add-on and our service is encrypted. Our service only accepts requests from signed-in Form to PDF AI users. Stored records are encrypted by Google Cloud and only our service and authorised staff can access them.

9. Your rights

You can ask to access, correct or delete your data, or object to its processing, by emailing [email protected]. If you are in the UK or EEA, you can also complain to your data protection authority.

10. Changes

We will post any changes to this policy on this page and update the date above.

11. Contact

Simple Metrics Ltd, [email protected].